Our Policies

Transparent policies designed with your trust and satisfaction in mind

Payment Policy

We use Razorpay as our secure payment gateway to ensure safe and reliable transactions for all our customers.

Accepted Payment Methods

Credit Cards (Visa, MasterCard, American Express, Diners Club)
Debit Cards
Net Banking from all major banks
UPI (Google Pay, PhonePe, Paytm, BHIM)
Digital Wallets (Paytm, Mobikwik, Freecharge)
EMI options available for eligible purchases

Payment Security

All payments are processed through Razorpay's PCI DSS compliant platform
SSL encryption protects your payment information
We do not store your card details on our servers
Two-factor authentication for enhanced security
Real-time fraud detection and prevention

Payment Process

Select your preferred payment method at checkout
Enter your payment details on Razorpay's secure page
Complete the transaction with OTP verification if required
Receive instant payment confirmation via email and SMS
Order processing begins immediately after successful payment

Failed Payments

If payment fails, you can retry with the same or different payment method
Failed payment amounts are automatically refunded within 5-7 business days
Contact our support team if you face recurring payment issues
Check your bank's daily transaction limits if payment is declined

Have Questions?

Our customer support team is here to help you with any questions about our policies.

Email Us WhatsApp Support

Email: jewelandcty@gmail.com

WhatsApp: +91 9072969697